What are great suggestions for cabinet design

Conversional GmbH
Expert contribution: Personalization from the initial contact to the cabinet design

Following the questions, the customer receives tailor-made planning recommendations and tips on the new furniture of their choice by email. As an additional service, personalized e-mails provide him with further assistance on his suitable workpiece, for example to transfer him to a telephone consultation.

 

“By working with Conversional, we can offer our customers a tool that goes beyond actual shopping. Obtaining design and configuration recommendations in a playful way is a great introduction to the world of made-to-measure furniture from cabinet work.

Luisa Wieching, Marketing schrankwerk.de

 

Result

In the course of the cooperation, customers have already received numerous individual assistance. In this way, they are supported in advance in achieving the best possible result from a style perspective. At the same time, they get their first recommendations on the weekend or in the evening - typical times during which customers are relaxed and looking for inspiration. For schrankwerk.de it is the possibility to also meet their high demands for customer orientation and individual support digitally.

"We are completely satisfied and look forward to this great advice and friendly support with the planning [...]"

Tina P., Dortmund

Accompanying the process of buying furniture from the very beginning with the aim of orienting oneself as closely as possible to customer needs is also reflected in the very good reviews from z. B. Trusted Shops noticeable. The style check logically rounds off the range of services offered by schrankwerk.de, in addition to the delivery of sample decorations, advice from specialist staff and the measurement service.

About cabinet work

schrankwerk.de is one of the leading online providers of custom-made furniture for discerning private customers. The heart of the online shop is the 3D configurator, with which customers can design the furniture they want. The range of services is complemented by excellent personal advice from trained carpenters. The innovative online presence was awarded the “Innovationspreis Münsterland” in 2017 and the Digital Champions Award for “Digital Transformation Mittelstand” in 2018.

Left:

https://www.rankwerk.de

https://www.conversion.al