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Who Uses Quality Driven Software?

Cleaning services, garden maintenance and window cleaning companies, salons, carpet cleaning services

What is Quality Driven Software?

You want to receive feedback after completing a service order, don't you? Quality Driven Software will help you with this. Send an email or text survey in an attractive template to your customers via the app. As soon as you receive this feedback, the app will link the job to the person who performed it. With the feature of associating satisfaction scores with the employee, it's easier to see who deserves a raise and who to say goodbye to. Increase customer loyalty and improve your online ratings - Quality Driven Software can do that for you too.

Quality Driven Software - Details

https://qualitydrivensoftware.com/

Quality Driven Software Deployment and Support

  • Cloud, SaaS, web-based
  • Android (mobile)
  • iPhone (mobile)
  • iPad (mobile)
  • Live online
  • Webinars
  • documentation

Quality Driven Software Functions

Customer satisfaction software

  • 360 degree feedback
  • API
  • Activity dashboard
  • Activity tracking
  • Alarm function / notifications
  • Customizable reports
  • Customizable fields
  • Customizable forms
  • Customizable questions
  • Customizable templates
  • Survey / survey management
  • Reporting / analysis
  • Reporting and statistics
  • Reporting of calls
  • reviews
  • CRM
  • Chat / messaging
  • Data import / export
  • Data visualization
  • Drag and drop
  • Third party integration
  • Email management
  • Real-time analytics
  • Real-time notifications
  • Real-time reporting
  • Real-time data
  • Sensation analysis
  • Engagement Analytics
  • Labeling
  • Feedback management
  • Comments / Notes
  • Customer database
  • Customer experience management
  • Customer segmentation
  • Custom branding
  • Performance metrics
  • Multilingual
  • Multi-channel communication
  • SMS messaging
  • Social media integration
  • Search / filter
  • Trend analysis
  • Surveys & feedback
  • Visual analytics
  • Template management
  • Widgets
  • Workflow management
  • Access controls / permissions
  • monitoring
  • Monitoring of complaints

See full list of customer satisfaction software

Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Editing, E-Mail Integration, Customer Contact System, Reporting